The Type of Personal Information We CollectWe currently collect and process the following information:Personal identifiers, contacts and characteristics (for example, name and contact details)How We Get the Personal Information and Why We Have ItThe personal information we process is provided to us directly by you when you:- Download our free resources or guides
- Sign up to receive information from us
- Contact us with an enquiry
- Book a consultation or serviceWe use your information to:- Send you the resources or information you requested
- Provide you with relevant information and services that may be of interest to you
- Respond to your enquiries
- Provide services you have bookedOur Lawful Basis for Processing Your InformationUnder the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:Your consent. When you sign up to receive marketing communications or download our resources, you are giving us consent to contact you. You are able to remove your consent at any time by contacting [email protected] or clicking the unsubscribe link in any email we send you.Legitimate interest. We may process your information where we have a legitimate interest to do so, such as responding to your enquiry or providing information directly related to what you requested from us.How We Store and Process Your Personal InformationYour information is securely stored in our CRM system (HubSpot). HubSpot acts as our data processor and maintains appropriate security measures to protect your data.We keep your information for up to 3 years from your last interaction with us (such as opening an email, downloading a resource, or contacting us). After this period, if you have not engaged with us, we will delete your data permanently from our systems.If you unsubscribe from our communications or request deletion of your data, we will remove your information promptly, typically within 30 days.Sharing Your InformationWe do not sell or share your personal information with third parties for their marketing purposes. We only share your information with trusted service providers who help us operate our business (such as HubSpot for our CRM and email communications). These providers are required to keep your information secure and only use it for the purposes we specify.Your data is processed and stored within the UK/EEA. We do not transfer your data outside these regions.Your Data Protection RightsUnder data protection law, you have the following rights:Your right of access - You have the right to ask us for copies of your personal information.Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.Please contact us at [email protected] if you wish to make a request.## How to ComplainIf you have any concerns about our use of your personal information, you can make a complaint to us at [email protected]You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can contact them at:Website: www.ico.org.uk
Telephone: 0303 123 1113Changes to This Privacy PolicyWe may update this privacy policy from time to time. When we do, we will notify you by updating the date at the bottom of this policy. If there are significant changes, we will also notify you by email where appropriate.Our Contact DetailsName: Anna Brooker t/a Nourished Thriving
Address: 9 Lansdown, Stroud GL5 1BB
Phone Number: 01453 605678
E-mail: [email protected]Last updated: 17/10/2025